Frequently asked questions:
We hope you'll find the answers you need here.
Do I need to create an account to take classes?
An account allows you to make a reservation for a class. It's quick and easy.
How do I create an account?
Easy! On calendar click
Create Account and follow the simple instructions.
Name, email, password, and an electronic signature on a standard physical movement waiver (that is provided).
What is Punchpass?
Punchpass is user-friendly software that I use to allow customers to make, change or cancel class reservations; provides email confirmations, class reminders and Zoom links; and prompts to renew your pass. Punchpass keeps you on track so that YOU don’t have to sweat it,...although sweating is good :-)
How do I pay with a credit or debit card?
You can use a credit or debit card for online purchases powered by Stripe (a secure payment processing platform on Punchpass).
Can I pay another way like PayPal, personal checks or money orders?
Yes. Please email Liz directly for more information: firstname.lastname@example.org
Are there different passes?
You can purchase the one that is best for your schedule under "purchase a pass".
I have an account, why can't I reserve for a class?
Most likely your class pass has expired. You can only reserve a spot in class within your current pass time frame. You may need to purchase a new pass.
You can find your current and pending pass information by clicking
My Active Passes at the top right of the calendar page.
I can't find my email with the link for class, what do I do now?
You can find the Zoom link in two places:
1. In your class confirmation emails.
2. You can also find it by clicking My Reservations at top right of the calendar page. C'mon now...you can't get out of class that easy!